Privacy Policy

COOKIES AND PRIVACY POLICY

The Greek Data Protection Authority adopted the European directive concerning cookies, aiming at the users privacy protection. Therefore, the following information fulfills the duty of protecting the privacy of every user without compromising the navigation of the website you are visiting. The following information could be updated, therefore we suggest visiting this page regularly. In case you do not agree with these conditions, please do not use our services.

Privacy

During your visit to our website, we may collect some data such as: IP address, the browser you are using. If you use a mobile device, we may collect data regarding your device and your settings. We may also collect data regarding you and your preferences. The data collected are used and shared for:

  • Customer assistance: we share your data with the customer service personnel for every necessity related to your purchase;
  • Account Management: if you decide to create a User Account, the information you provide us with allows us to manage this function, and will allow you to use this service more easily and rapidly;
  • Marketing activities: within the limits of the law, we use your information to send you news about products or services that may interest you. You can disable at any time the receiving of marketing communications by using the designated link.
  • Other types of communications: according to the type of contact that you have given us, we may contact you via e-mail, mail, telephone or message whenever we may need to:
    •  Process your request o Send you reminders for the completion of a booking/purchase
    • Send you an invitation to express your opinion about the purchase made/service used
    • Send you useful material for the use of the service/purchase
  • Market researches: other additional information that you may share in the occasion of market researches, shall be sued exclusively under your permission;
  • Detection and prevention of fraud: we may use the information you provided to detect and prevent fraud or other illegal or unwanted activities.
  • Improvement of our services: your data shall be used to improve the quality of our services and the functionalities of our website.

Data sharing with third parties

In some cases it may be deemed necessary for us to resort to third-party service providers, acting and managing your data solely on our behalf. The objective may be the simplification of the payment, marketing and advertising communications or analysis services. Every third-party company is bound to confidentiality agreements and are prohibited from using your personal data for their own or other purposes. We may share your data with the law enforcement authorities or other governmental authorities in cases provided for by law or if strictly necessary to prevent, detect or prosecute criminal activities. Some of our commercial partners may receive your personal data, in case you request it, therefore we invite you to read the privacy policy on the websites of our commercial partners to have more information.

Mobile devices

We provide free applications for a wide range of mobile devices and an optimized version of our website for mobile. These applications and the mobile website manage your personal data in the same way as in the website.

Cookies

Cookies are data that a website collects in the browser of your computer or mobile device. There are different types of cookies: - Technical cookies: used to provide the best possible service to the user.

  • Technical cookies are those that allow a better browsing experience. For example, they remember what you put in the cart or the language you prefer. These cookies don't need your authorization.
  • Profiling cookies: they use your personal data to send you tailored advertising according to your preferences.
  • Analytical cookies: these are the ones we use to optimize and improve our website and to ensure that the same is always interesting and relevant.
  • Third parties cookies: used by third parties to visualize customized advertising on our website or other websites. Third parties might use also commercial cookies to show their products and services on our website.

Everyone can ask to be removed from the tracking of profiling and third-parties cookies. For the management of information collected by third parties, please refer to the relative policies. To ensure greater transparency, we report below the website address of the various policies and cookie management modalities that might be used in this website.

Facebook: https://www.facebook.com/help/cookies/

Twitter informative: https://support.twitter.com/articles/20170514

Linkedin informative: https://www.linkedin.com/legal/cookie-policy

Google Analytics Cookies: http://www.google.com/intl/en/analytics/privacyoverview.html

Google Adwords & Google Remarketing Cookies: https://tools.google.com/dlpage/gaoptout

Youtube: http://www.google.co.uk/intl/en/policies/privacy/key-terms/#toc-terms-cookie

You can delete all the cookies from the browser at any time.

Disable cookies

To change the configuration of profiling cookies, click on the above mentioned links. Moreover, the main browser can be set in order not to accept cookies. Please keep in mind that the deactivation of cookies may cause navigation difficulties or, sometimes, the impossibility of using some of the functionalities of the website. Here below you will find the deactivation modalities of cookies for the main browsers. For cookies setting in browsers different from the above mentioned, please refer to the information documents provided by the creator of the browser.

Internet Explorer 8.0+

  • Click Tools in the menu bar and select Internet Options
  • Click Privacy in the top part
  • Drag the slider to the top to block all cookies

Firefox 4.0+

  • click Tools in the menu bar
  • select Options
  • click Privacy
  • check mark "Tell sites I do not want to be tracked"

Google Chrome

  • Click the Chrome Menu on the tool bar of the browser
  • Select Settings
  • At the bottom, click Show Advanced Settings
  • In the "Privacy" section, click Content settings
  • In the "Cookies" section select "Ignore exceptions and block third-party cookies from being set"

Safari 5.0

  • Click the "Safari" menu and select "Preferences"
  • Click the "Security" menu
  • In the "Accept cookies" section select if you want to accept cookies always, never or only from visited sites.

In every case it is possible to refer to the support of the main browser creators:

FOR MORE INFORMATION ABOUT COOKIES AND THEIR MANAGEMENT IT IS POSSIBLE TO VISIT THE ENGLISH WEBSITE All About Cookies

 

ATTENTION: if you continue navigating in our website, we will assume that you accept the cookies that the system will install.

Services

Phone Call Orders

If you have previously visited our showroom in Kastoria, Halkidiki or Katerini and you weren't able to purchase a fur coat, or if you took a look in one of our fur catalogues and you liked a particular fur design, or if you liked any of our designs presented in this website or somewhere else and you would like to buy it, but you are not able to visit us directly, then just give us a call or send us an email and we will custom made it to you.

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Guarantee

Certificates of origin

FAQs

How should I take care of my fur coat?

Fur-coats and hats require care, not only during wearing but also during storage. The following advice will help you maintain your fur items, so as not to lose their natural shine, thickness and saturation of colour for a long time.

  • The most important rule on the preservation of a fur-coat – you should wear it as often as possible during the season, and let it “breathe” in frosty winter air. Outdoor only improves fur qualities, whereas the closet makes it suffocate.
  • When you get back home, shake your coat well from snowflakes, and hang it on a wide hanger in some open space.
  • In case you got into the rain in your fur-coat, don’t panic. Just shake off the drops of water and dry it out in the room, without heaters around. After drying, you can fix the fur with a metal brush.
  • Be careful when you sit down in your fur. Spread it every time you sit down to avoid typical crumpled spots. Also, avoid putting your handbag on your arm or shoulder, as fur can easily rub out under the straps.
  • Do not put your perfume straight on the fur surface as it keeps scents for a very long time and the alcohol in perfumes can ruin the hair structure.
  • During summer time, it is advisable to put your fur in special fur-refrigerator storage where the necessary temperature and humidity are maintained. In case you don’t have such an opportunity, store your fur properly at home – in a dark place, covered with a cotton case, with some free space around.
  • Never keep the fur in a plastic case! Use moth-repellent substances, dried orange-peel or tobacco leaves to protect furs from insects.
  • Don’t have your fur coat dry-cleaned very often. You can remove some light stains from the hairs with a wet sponge, gently rubbing it, without making the pelt wet.

 

How can I check the quality of the fur coat?

  • The pelt should be lustrous, supple and well-matched. Feel the fur for a dense, soft under-fur, evident to the touch, under the glossy guard hairs which should be soft, never bristly.
  • The seams should be sewn tightly.
  • The hems should fall straight.
  • Be sure to try on the garment to see if the weight is comfortable for you. You may be surprised at how lightweight many fur coats actually are. A well-made fur will be well-balanced and will fall evenly and comfortably from your shoulders.
  • There should be a give to the leather side of the fur when horizontal tension is applied.

 

How many seasons will my fur coat last for?

The purchasing of a fur is a long-term investment, so each customer expects his fur coat to be in a good condition for many years, shiny and stylish as on the day of the purchase. However, the quality of the fur depends on many factors, such as the type of the animal, the storage conditions, the factory guarantee, the sewing technology and others. Generally, there are a number of seasons for each type of fur, which are guaranteed in case you treat your fur coat in the right way.

 

Can I have Tax Free refund after buying a fur coat in Greece?

The purchase of fur items excludes VAT in the whole of Greece; this applies to all non-EU customers. You don’t have to manage Tax Free Refund in the airport, because the price of your fur doesn’t include VAT 23% in the first place.

 

What is the procedure of passing the borders of Greece upon departure with the fur garment?

There are no special demands by the Greek Customs from the tourists that have purchased fur in Greece. The Customs office checks only that the departure doesn’t exceed 90 days from the day of the purchase, according to the Greek law. Therefore, a Voss representative can meet the customer at the airport’s check-in. In this case, the customer should follow our representative to the Customs and hand him in his receipt slip, as well as the fur garment. Our representative will show the receipt for the retail transaction, the customer’s slip and the garment to the Customs officer to complete the process, which is held to confirm that the company indeed sells fur garments to foreigners.

 

end faq

Fur Shows

Photos from Kastoria Fur Fair 2013


Fashion Clip

Fashion clip from participation of Filimegas Furs in 33rd International Fur Fair of Kastoria.

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Filimegas Furs

because style matters

info@fursmink.com

tel: +30 24670 82235
skype: Filimegas Furs

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